I read an interesting article in the Financial Times today entitled Flexible Leaders Reap Reward of Trust. This reinforces what I’ve been talking about with the connection between leadership skill and employee engagement.  This is based on a study from the Institute of Leadership and Management, a London-based organization which supports the development of leaders.

A recent survey of 5,000 employees shows a strong correlation between management actions in recent years and the trust of employees.  Those leaders who chose to employ the most draconian downsizings resulted in extraordinarily low trust levels. Continue reading Flexibility results in trust